Innovations in Service Science and Technology

Innovations in Service Science and Technology accomplishes a distinctive role in the developments of the field of technology management and innovations for service disciplines. Accordingly, the objective of this book series is to provide an insight into the concept of services, their delivery channels and platforms, as well as management issues of service systems within digital-age economy.
The books in the series will contribute to cross-disciplinary research, encouraging proposals on innovations in the following topics (but not limited to):

- Business Services and Processes (Architectures, Performance/Functionality, Analysis)
- Service Design and Strategy
- Servitization, Digitalization, and Mobilization
- Management-as-a-Service (MaaS)
- Service Supply/Value Chain Management
- Risk Management Services
- Service Economy in Developed/Developing Countries
- AI, Service Analytics and Service Systems Engineering
- Different service sectors (i.e. financial services, hospitality, retail, health, human/social services, and education)


To submit a proposal to this series, please contact the series editor via email:

Prof. Dr. Natalia Kryvinska
Faculty of Business, Economics and Statistics, University of Vienna, Austria
natalia.kryvinska@univie.ac.at