List of contributors. Part I: Data Envelopment Analysis and Productivity Analysis. Efficiency evaluation of research university libraries using data envelopment analysis (N.K. Kwark, T.S. Choi, S. Kim). Beyond the balanced scorecard (R. Klimberg, F. van Bennekom, K. Lawrence). Measuring performance: A multiple criteria/multiple objective approach data envelopment analysis (T. Elkins, K. Lawrence). Part II: Financial Planning Applications. On non-dominated sets and surfaces in investment portfolio optimization (R. Steuer). A multi-objective approach to the selection of the chief financial officer (D.G. Schniederjans). Decision policy optimization via certainty equivalent functions for exponential utility (R. Davis). The use of goal programming model to improve the efficiency of audit sampling (K. Lawrence, G. Kleinman). Evaluating credit risk using the AHP multi-criteria decision model. (R. Chung, K. Hogan, G. Olsen). A fuzzy decision process of the cost-volume profit analysis under uncertainty (T.Y. Hsiao, S. Wu, T.W. Lin). Part III: Financial Applications. A decision theoretic approach to measuring the cost of environmental quality. (H. Min). A two dimensional warranty policy - effects of warranty execution (A. Mitra, J.G. Patankar). An analytical procedure for evaluating supply chains and JIT policies in collaborative e-commerce environments (A. Mobolurin, K.M. Bryson). Use of computer simulation to evaluate options for the configuration of an extruded food production line (S. Owens, R.R. Levary). A decision support model for supply chain management using multi-criteria mathematical programming (N.K. Kwak, C.W. Lee).