This volume of
Research on Emotions in Organizations contributesto the ongoing study of the emotion-related forces that shape the functioning of individual, interpersonal workplace relationships and the organizationalsystem as a whole. The chapters in this book demonstrate the complex interplaybetween emotion, cognitive processes, brain functioning and contextual factorsthat contribute to a better understanding of organizational behavior atmultiple levels of workplace life and in the context of a fast-paced, uncertainand dynamically changing work environment. Taken together, they provide recent advances on the dynamics of emotions and point to future researchvenues consistent with the increasing interest in cross-country investigationand the role of neuroscience in organizational psychology.
This volume isorganized in three parts to provide coverage of the latest developments in eachof the following areas: micro-level self-related dynamicsof emotions; relational-centered dynamics of emotions; and emotional dynamics related to macro contextual factors.
Introduction: Individual, Relational, and Contextual dynamics of Emotions;
Laura Petitta, Charmine E. J. Härtel, Neal M. Ashkanasy, and Wilfred J. Zerbe PART 1: INDIVIDUAL DYNAMICS OF EMOTIONS
Chapter 1: Temporal Patterns of Pleasant and Unpleasant Affect following Uncertain Decision-Making; Yan Li and Neal M. Ashkanasy
Chapter 2: Can Brains Manage? The Brain, Emotion and Cognition in Organizations; Mark P. Healey, Gerard P. Hodgkinson, and Sebastiano Massaro
Chapter 3: The Cognitive, Emotional, and Behavioral Qualities Required for Leadership Assessment and Development in the New World of Work; Marianne Roux and Charmine E. J. Härtel
Chapter 4: Emotional Dynamics at the Relational Level of Self: The Case of Healthcare Hybrid Professionals; Phatcharasiri Ratcharak, Dimitrios Spyridonidis and Bernd Vogel
PART 2: RELATIONAL DYNAMICS OF EMOTIONS
Chapter 5: Interpersonal Emotion Regulation in the Work of Financial Traders; Shalini Vohra
Chapter 6: The Role of Implicit Leadership Theory in Employees’ Perceptions of Abusive Supervision; Hieu Nguyen, Neal M. Ashkanasy, Yiqiong Li and Stacey L. Parker
Chapter 7: The Impact of Resonance and Dissonance on Effective Physician-Patient Communication; Loren R. Dyck
Chapter 8: Emotions and Virtual Teams in Cross-Border Acquisitions; Melanie Hassett, Riikka Harikkala-Laihinen, Johanna Raitis and Niina Nummela
Chapter 9: Workgroup Emotional Climate is Predicted by Ratings of Servant Leadership Behavior and Predicts Team Members' Self-Rated Psychological Capital and Occupational Stress; Anna Kreminska, Joel Lim and Charmine E. J. Härtel
Chapter 10: Becoming Peripheral: An Emotional Process Model of How Friendship Deterioration Influences Employee Engagement; Shimul Melwani and Payal Sharma
PART 3: CONTEXTUAL DYNAMICS OF EMOTIONS
Chapter 11: Emotional Contagion in Organizations: Cross-Cultural Perspectives; Elaine Hatfield, Victoria Narine, and Richard L. Rapson
Chapter 12: Facilitating Positive Emotions for Greater Creativity and Innovation; Sue Langley
Chapter 13: Workplace Fear: A Phenomenological Exploration of the Experiences of Human Service Workers; Marilena Antoniadou, Peter John Sandiford, Gill Wright and Linda P. Alker
Laura Petitta is an Associate Professor of Work andOrganizational Psychology at the Faculty of Medicine and Psychology of theSapienza University of Rome, Italy, and Professor of Training and OrganizationDevelopment. She has published in journals including
Work & Stress,
SafetyScience,
Stress & Health,
Accident Analysis and Prevention,
European Psychologist, the
Journal of Business Ethics, the
Organization Management Journal, and
GroupDynamics.
Charmine E. J. Härtel is Professor and Chair of HRM, OD, andOccupational Health Psychology for The University of Queensland Business Schoolin Brisbane, Australia. Her work appears in over 200 publications, including the Academyof Management Review, the Journal of Applied Psychology, Leadership Quarterly,Human Relations, and the Journal of Management.
Neal M. Ashkanasy is a Professor of Management at the UQBusiness School at the University of Queensland in Australia. His research hasbeen published in leading journals, including the Academy of Management Journal andReview, the Journal of Organizational Behavior, and the Journal of AppliedPsychology.
Wilfred J. Zerbe is a Professor of Organizational Behaviour andformer Dean of the Faculty of Business Administration at the Memorial University ofNewfoundland, Canada. His publications have appeared in books and journals including theAcademy of Management Review, Industrial and Labour Relations Review, CanadianJournal of Administrative Sciences, the Journal of Business Research, the Journal ofPsychology, the Journal of Services Marketing, and the Journal of Research in HigherEducation.