Critical Capabilities and Competencies for Knowledge Organizations

Alexeis Garcia-Perez
Coventry University, UK

Juan Gabriel Cegarra-Navarro
Technical University of Cartagena, Spain

Denise Bedford
Georgetown University, USA

Margo Thomas
Women’s Economic Imperative, USA

Susan Wakabayashi
Independent Scholar, USA

Product Details
01 Nov 2019
Emerald Publishing Limited
272 pages - 129 x 198mm
Working Methods for Knowledge Management
Failed knowledge management projects have one element in common: they fail to focus on the organization's core business functions and instead choose functions that are easy or might produce 'low-hanging fruit'. As a result, often even successful knowledge management projects add little value to the organization as they fail to address the pain points of the heart of the business. 

So how can knowledge management professionals position themselves for greatest success? In this practical guide, expert authors Alexeis Garcia-Perez, Juan Gabriel Cegarra-Navarro, Denise Bedford, Margo Thomas, and Susan Wakabayashi demonstrate how professionals can map knowledge resources to support business critical capabilities, and increase the impact of knowledge management projects. They also explain how to avoid investing in resources with low value, and how to develop strategies and action plans for different types of resources.  

Providing practical guidance for professionals, and including mini-case studies of successes and failures, this is an essential book for any knowledge management professional, researcher or student.
Part I: The New World of Work and Workers 
1. The Changing Landscape of Work 
2. Building Knowledge Capacity into Organizations 
3. Fundamentals of Knowledge Capital 
4. From Knowledge Capacity to Knowledge Capabilities 
Part II: Managing Organizational Capabilities 
5. Knowledge Capabilities - Roles, Responsibilities, Placement 
6. Revisiting Competence and Competencies 
7. Competence, Proficiency and Performance 
Part III: Managing Individual Capabilities 
8. Human Capital Competence and Proficiency Models 
9. Structural Capital Competence and Proficiency Models 
10. Relational Capital Competence and Proficiency Models 
Part IV: Aligning Strategies - Business, Knowledge and Human Resources  
11. Strategic Alignment - Business, Knowledge and Human Resource Management 
12. Implications for Human Resource Management Roles and Responsibilities 
 Appendix A. Pulling it all Together
Alexeis Garcia-Perez is an Associate Professor at Coventry University Business School (UK) and a Visiting Research Scholar at Georgetown University (USA). 
Juan Gabriel Cegarra-Navarro is a full professor at the Technical University of Cartagena (Spain). He also serves as Associate Editor and Regional Editorial for several flagship journals including Knowledge and Process Management and Journal of Knowledge Management.  
Denise Bedford is faculty at Georgetown University, a Visiting Scholar at University of Coventry, and Distinguished Practitioner, U.S. Department of State. 
Margo Thomas is the Founder and President of the Women's Economic Imperative, while also holding fellowships at Chatham House and the Global Solutions Initiative, and is a former World Bank senior official.
Susan Wakabayashi is a client service leader with 20 years' experience helping organizations align strategies with tactical plans and solve operational challenges, including fortune 100 companies, start-ups, non-profits, multi-laterals, government agencies and associations. 

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