Electronic HRM in the Smart Era

Tanya Bondarouk
University of Twente, Enschede, The Netherlands

Huub Ruël
Windesheim University of Applied Sciences, The Netherlands

Emma Parry
Cranfield School of Management, UK

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Product Details
26 Aug 2017
Emerald Publishing Limited
384 pages - 152 x 229mm
The Changing Context of Managing People

The HRM field is entering smart businesses where the human, digital and high-tech dimensions seem to increasingly converge, and HRM needs to anticipate its own smart future. Technological developments and interconnectedness with and through the Internet (often called the “Internet of Things”) set new challenges for the HRM function. Smartness enacted by HRM professionals – notions of “smart industries”, “smart things” and “smart services” – all put new pressures on strategic HRM. Since the 1990s, organisations have increasingly been introducing electronic Human Resource Management (e-HRM), with the expectation of improving the quality of HRM and increasing its contribution to firm performance. These beliefs originate from ideas about the endless possibilities of information technologies (IT) in facilitating HR practices, and about the infinite capacity of HRM to adopt IT. This book focuses on the progression from e-HRM to digital (d-HRM) – towards smart HRM. It also raises several important questions that businesses and scholars are confronted with: What kind of smart solution can and will HRM offer to meet the expectations of the latest business developments? Can HRM become smart and combine digitisation, automation and a network approach? How do businesses futureproof their HRM in the smart era? What competences do employees need to ensure businesses flourish in smart industries? With rapid technological developments and ever-greater automation and information available, the HRM function needs to focus on non-routine and complex, evidence-based and science-inspired, and creative and value-added professionally demanding tasks.

Researchers from Europe and North America present 12 chapters on electronic human resources management (HRM), focusing on its progression towards smart human resources management in which the human, digital, and high-tech dimensions converge. They consider the concept of electronic human resources management, academic and business achievements in the field, and recent developments. They examine the kind of electronic, digital, and strategic human resources management companies need; what kind of smart solutions human resources management can offer to meet the latest business developments; whether it can become smart and combine digitization, automation, and a network approach; the impact of new technologies on employment management; how businesses futureproof their human resources management in the smart era; the competences employees need to ensure businesses grow in smart industries; and how research in the field should respond to these changes. Chapters discuss the factors driving the adoption of cloud-based human resource information systems; the degree of digital innovation in human resources practices in the Irish hotel industry; the diffusion trajectory of human resources analytics in the US; how a smart workforce management system can create value for an organization; the use of social media in recruitment; the relationship between information technology and strategic and electronic human resources management in manufacturing companies; electronic human resources management in multinational corporations; challenges faced using electronic human resources in Australia; job design challenges in smart industry; the role of human agency in electronic human resources management research; and the effects of digitization on the profession.

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