List of contributors. Exemplars of contemporary industrial relations research: introduction to Volume 9 (D. Lewin, B.E. Kaufman). (Not) hanging on the telephone: payment systems in the new sweatshops (S. Fernie, D. Metcalf). Assessing correlates of pay satisfaction and skill acquisition under skill-based pay systems (K. Mericle, Dong-One Kim). Institutional approaches to the nature of the firm and the management of labor in comparative perspective (H.F. Gospel). The philosophies of American and Canadian unions (L. Troy). From high hopes to disillusionment: the evolution of worker attitudes at Mitsubishi Motors (R. Bruno, L. Jordan). Dual and unilateral loyalty: methodological, conceptual, and practical issues (J.M. Magenau, J.E. Martin). The ideology of wildcat strikes and shop floor governance regimes: the institutionalization of collective bargaining, shop floor contractualism, and fractional bargaining (V.G. Devinatz). The ambiguity of strike replacement legislation and wages: a sequential investment-bargaining model (J.W. Budd, Yijiang Wang).