Developing standards of transport survey quality, P.R. Stopher, P.M. Jones; Planning and managing a household survey and a population census in a multicultural and multilingual context, R. Hirschowitz; The joys and tribulations of a continuous survey, H. Battellino, J. Peachman; Measuring the internal quality of the Montreal CATI household travel survey, R. Chapleau; Designing instruments to improve response, J. Zmud; Looking beyond commuter travel in Cape Town - methodological lessons from the application of an activity-based travel survey, R. Behrens; Survey instrument design, J.H. Pratt; Time-space diaries - merging traditions, A.S. Harvey; Quality and innovation in time use and activity surveys, R.M. Pendyala; Multi-cultural and multi-language transport surveys, with special reference to the African experience, Pat van der Reis, M. Lombard; Multi-lingual and multi-cultural conditions, C.H. Arce; Postal, telephone, and face-to-face surveys - how comparable are they?, P. Bonnel; Mixed-mode surveys, J. Morris, T. Adler; Multi-day and multi-period data, J-L. Madre; Standards and practice for multi-day and multi-period surveys, C.L. Purvis, T. Ruiz; Qualitative methods in travel behaviour research, K.J. Clifton, S.L. Handy; A qualitative survey technique to explore decision-making behaviour in new contexts, S.R. Mehndiratta et al.; On the role of qualitative methods in travel surveys, K.G. Goulias; Can you get there from here? A viewpoint on stated response survey innovation and quality, M.E.H. Lee-Gosselin; Stated preference surveys - do we have confidence tests of the results?, B. Norheim; Ensuring quality in stated response surveys, G. Sammer; Non-household surveys, D. Wofinden; Non-standard, non-household surveys, R.F. del Mistro, L. Shepperson; Insights on freight and commercial vehicle data needs, R.A. Garrido; Tracking along the transport chain via the shipper survey, C. Rizet et al.; The challenges of freight and commercial transport surveys, A.H. Meyburg, S. Rahman; Impact of new technologies in travel surveys, M. Wermuth et al.; Trip rate analysis in GPS-enhanced personal travel surveys, J. Wolf et al.; Using technology to improve transport survey quality, E. Murakami et al.; Respondent burden, E.S. Ampt; From respondent burden to respondent delight, J. de Dios Ortuzar, M. Lee-Gosselin; Reducing the effects of item nonresponse in transport surveys, T.J. Adler; Comparison of hot-deck and neural-network imputation, C.G. Wilmot, S. Shivananjappa; Item nonresponse, C.G. Wilmot, T.J. Adler; Nonresponse and travel surveys, N. Kalfs, Henk van Evert; Definitions of unit nonresponse in travel surveys, A.J. Richardson, A.H. Meyburg; Public use of travel surveys - the metadata perspective, K.W. Axhausen, M.R. Wigan; Data interrogation and management, J. Sharp; Summary and future directions, P.R. Stopher, P.M. Jones.